Refund & Cancellation Policy
Last Updated: August 19, 2026
At Mind Booster Tutoring, we understand that plans can change. Our cancellation and refund policy is designed to keep scheduling fair for both students and tutors.
1. Session Cancellation
If you need to cancel or reschedule a tutoring session, please notify us as early as possible. Cancellations made with sufficient notice may be rescheduled without additional charges.
2. Late Cancellations & No-Shows
Cancellations made shortly before a scheduled session or failure to attend a session may be considered a late cancellation or no-show. In such cases, the session may be counted as used and may not be eligible for a refund or rescheduling.
3. Refunds
Refund eligibility depends on the service or tutoring package purchased. Payments for completed tutoring sessions are generally non-refundable.
If a refund is approved, it will be processed using the original payment method where possible. Processing times may vary depending on the payment provider.
4. Tutoring Packages
Unused sessions within a tutoring package may be eligible for cancellation or refund depending on the package terms and the circumstances of the request. Any applicable package-specific conditions will apply.
5. Tutor Cancellations
If Mind Booster Tutoring needs to cancel or reschedule a session, we will make reasonable efforts to provide an alternative time. Where appropriate, the affected session may be rescheduled or credited.
6. How to Request a Cancellation or Refund
To request a cancellation, rescheduling, or refund, please contact us with your name, booking details, and reason for the request.
Email: info@mindboostertutoring.com
Refund and cancellation requests will be reviewed according to the applicable booking or package terms.
7. Policy Changes
Mind Booster Tutoring may update this policy from time to time. Any changes will be posted on this page with an updated date.